Exotel has acqui-hired the core team of voice AI startup Dubverse, including its cofounders Anuja Dhawan and Varshul Gupta. This move comes as Exotel is trying to grow its capabilities in conversational intelligence and improve enterprise customer experience. This step is expected to make Exotel’s voice AI stack stronger, and also support its larger communication platform for businesses.
Exotel Strengthens AI Tools with Dubverse
Founded back in 2011, Exotel mainly offers cloud telephony and communication solutions. Over the years, it has been shifting more towards AI-based customer engagement tools as well.
With this acqui-hire, the company is planning to bring Dubverse’s voice AI and conversational tech into its own platform. It should help them build more advanced solutions, although how fast that happens is not very clear yet.
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Dubverse, on its side, has been working on AI-powered speech and audio tools. It includes things like multilingual voice generation, which is quite useful for enterprises working across regions.
Growth in Revenue
According to Entrackr, Exotel has raised around $100 million till now through different funding rounds. Some of its key investors include Blume Ventures, A91 Partners, and Sistema Asia.
Talking about its financials, Exotel’s operating revenue grew by about 10% to Rs 490.5 crore in FY25, compared to Rs 444.5 crore in FY24. The company also reported a profit of Rs 20 crore in FY25, which is a big shift from the loss of Rs 37 crore it had in the previous year.