Confido Health has raised USD 12.5 million in a Series A extension led by Z47. The round takes the US-based AI healthtech startup’s total Series A funding to USD 22.5 million.
Existing investors Together Fund and Blume Ventures also participated. Justin Saks, a healthcare private equity investor, joined Confido Health as an investor and board adviser.
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What The Money Is For
Confido Health will use the capital to expand its CareOS platform across healthcare organisations that run multiple sites. It also plans to build AI agents for more workflows and more medical specialities.
The bigger shift is in scope. The company started with AI-powered patient calls and is now moving into the administrative tasks connected to those calls.
How CareOS Works
Confido Health was founded in 2022 by Chetan Reddy and Vichar Shroff. It builds AI agents that automate administrative work for healthcare providers.
That work covers patient calls, appointment scheduling, insurance verification, prescription refills and payment collection. These are routine tasks, but they are spread across separate systems at most clinics.
The CareOS platform integrates with more than 50 healthcare systems, including electronic health records, practice management software and billing platforms. Providers can therefore automate tasks across their existing systems without replacing their technology stack.
The platform also links related tasks together. A single patient interaction can trigger follow-up work such as booking an appointment, processing a refill or collecting a payment.
Who It Sells To
Confido Health targets healthcare groups that operate across multiple sites, particularly those backed by private equity firms. Its distribution strategy leans on that link: it works with private equity investors to get introductions to their portfolio companies.
That is a deliberate channel choice. Multi-site groups have the same administrative problem repeated across locations, which makes the value of automation easier to quantify.
Traction And The Numbers
Confido Health says it serves 3,200 providers across more than 1,500 sites in 27 US states. It also says its AI agents enable one in 50 Americans to access healthcare.
The company claims 15-fold growth since its previous funding round but did not specify which metric that refers to. It reported AI handling rates above 95 percent across key end-to-end administrative workflows.
On workforce impact, Confido Health said deployments added operational capacity equivalent to three to five full-time employees on average within three months. Patient satisfaction averaged 4.55 out of five across roughly one million tasks.
The round comes as investors keep backing AI applications in healthcare, from administrative automation to patient guidance and early disease detection. Indian healthtech startups raised USD 93 million across 13 deals in the third quarter of 2026.