Chennai, May 23, 2025 — In an inspiring display of integrity and professionalism, a seemingly routine incident at a public toilet facility in Chennai has brought the spotlight onto DRRSB and its unwavering commitment to ethical public service.
The Incident That Inspired a City
On the evening of May 22, around 5:30 PM, Ms. Bhuvana, a resident of Chennai, accidentally left her Android smartphone at Public Convenience Toilet No. 362. This facility is managed by DRRSB, a dedicated concessionaire of the Greater Chennai Corporation (GCC) known for its commitment to hygiene and accountability in public infrastructure.
What could have easily turned into a tale of inconvenience or loss became a shining example of trust in public systems—thanks to the dedication of DRRSB’s team on the ground.
Real-Life Heroes: DRRSB Janitors Act with Integrity
During a standard inspection round, janitors Ms. Sudha and Mr. Krishnamoorthy discovered the unattended device. Instead of ignoring or mishandling the situation, they followed internal protocol, securing the phone and informing their supervisor, Mr. Nixon.
By 9:30 PM—just four hours later—the phone was safely returned to Ms. Bhuvana, intact and untouched. This swift and ethical response demonstrates the core values that DRRSB instills in all its staff: integrity, responsibility, and service excellence.
A Lesson in Trust and Ethics
Ms. Bhuvana was overwhelmed with gratitude. “This wasn’t just about recovering my phone—it was about witnessing firsthand the honesty and professionalism that still exists in public service,” she said. Her experience is not only a personal relief but also a powerful reminder of the human values embedded in DRRSB’s operations.
Such acts reinforce public confidence in civic systems and elevate the image of sanitation workers, often overlooked despite their essential roles.
DRRSB: Building Clean Cities with Character
DRRSB has long championed a service model that prioritizes not just cleanliness and convenience, but also character and community trust. This incident is a direct reflection of the ethical foundation on which DRRSB operates.
The organization continues to set high standards in public toilet management across Chennai, ensuring that every user experiences safety, dignity, and respect. Beyond infrastructure, DRRSB is actively transforming the narrative around sanitation work—placing integrity at the heart of urban services.
Why DRRSB’s Public Model Matters
In an age where speed and convenience often overshadow values, this simple but powerful act highlights why DRRSB’s approach stands out. It’s a reminder that public service, when driven by ethics, has the potential to inspire and uplift entire communities.
As Chennai advances toward smarter and more inclusive urban development, DRRSB remains a beacon of how public-private partnerships can succeed—not only through infrastructure, but through integrity.