India’s quick commerce giant, Zepto, has launched Zepto Pharmacy—its latest innovation promising 10-minute medicine delivery in select areas of Mumbai, Bengaluru, Delhi NCR, and Hyderabad. This marks a firm move into the online pharmacy domain, expanding beyond Zepto’s super-fast grocery delivery model.
What Makes Zepto Pharmacy Unique?
Zepto’s service is not limited to over-the-counter (OTC) drugs. People can now order both prescription and non-prescription medicines directly through the Zepto app. The company has deployed a robust prescription verification system in line with Indian regulations. If customers don’t have a prescription, Zepto makes things easy by offering a teleconsultation option with licensed doctors.
- Ultra-Fast Delivery: Medicines delivered at your doorstep in 10 minutes, currently available in selected localities.
- Customer Focus: Zepto has tested and refined its platform over the past 12 months to ensure a smooth, compliant, and reliable experience.
- Affordable Charges: Delivery starts at just ₹5–₹28 for smaller orders, while late-night orders (after 11 PM) may include a nominal ₹15 handling fee. Regular users can benefit from the Zepto Pass, offering free deliveries and discounts.
CEO’s Vision and Commitment
Co-founder and CEO Aadit Palicha described Zepto’s entry into the medical segment as a carefully planned step. He stressed the need for “high operational standards” and incremental scaling, given the complexities of delivering medicines. Zepto wants to enhance accessibility to essential healthcare, aiming to “seriously improve the lives of millions of customers” by making important medicines easily available.
The Quick Commerce Competition Heats Up
Zepto’s pharmacy launch comes at a time when the quick-commerce space is evolving rapidly. Other major brands are also focusing on fast medicine and essentials delivery. The sector is buzzing with action as more platforms expand their medical delivery offerings.
A Game Changer for Indian Households
The fast-evolving quick commerce market is predicted to nearly triple in value by 2029. As more Indians rely on online deliveries for daily essentials and health needs, Zepto Pharmacy’s promise of safe, verified, and lightning-fast service could become a new standard for convenience and care.
Indians in metros can now skip long pharmacy lines—even in late hours—and get trusted medicines delivered to their homes. Zepto Pharmacy sets a bold example of how technology can transform healthcare access for millions.