Urban Company, one of India’s largest home-services platforms, has reported a strong performance in the second quarter of FY26. The company registered a 37% rise in revenue, reaching Rs 380 crore during the quarter. This growth reflects rising customer trust and the increasing dependency of households on online home-service solutions. Whether it is salon services at home, appliance repairs, cleaning, or grooming, Urban Company continues to grow as a preferred platform across major Indian cities.
Growth in Core Indian Services
The company’s main business in India remains the strongest pillar of its performance. Demand for home services continues to rise as more families choose comfort, hygiene, and skilled professionals who come directly to their homes. In this quarter, Urban Company’s Net Transaction Value in its core India services increased by 19% to Rs 762 crore. Revenue from this segment went up by 24% to Rs 262 crore. This steady growth is linked to better training standards, improved customer support, and expanding availability of services in more localities. The company has been investing in improving the skills of service professionals. Customers are choosing Urban Company because they feel more confident getting services from trained, verified, and well-reviewed partners. The higher rate of repeat bookings also indicates customer satisfaction and trust in the platform.
Expansion and Progress in International Markets
Urban Company has also shown strong progress outside India. Its international business, particularly in the UAE and Singapore, has performed well this quarter. Revenue in global markets increased by 66%, showing that the brand is gaining acceptance beyond India. A key achievement for the company is that international operations have now reached break-even. This means that in those regions, the company is no longer operating at a loss. Achieving financial stability while scaling in new markets is a significant milestone for any startup. It shows that the service model is adaptable and works well across different cultures and customer expectations.
Insta Help: A Growing New Service Line
The company recently launched a new vertical called Insta Help, focusing on daily housekeeping and cleaning needs. This service has grown quickly in a short period of time. It recorded around 4.6 lakh orders in October alone. However, Insta Help is still in its early investment stage. It has contributed to some losses during the quarter. The company believes that as the service stabilizes and expands to more households, it could become a major contributor to future growth. For now, Urban Company is focused on improving efficiency, training more service partners, and expanding its availability.
Financial Position and Future Outlook
While the company recorded a small loss of Rs 35 crore this quarter, the gap is narrowing compared to previous periods. Urban Company is steadily moving toward profitability while continuing to grow. The company also has a strong cash reserve of over Rs 2,100 crore. This gives it the strength to invest in new ideas and scale operations without financial pressure. Overall, Urban Company is showing a healthy balance of growth and stability. Its focus on quality, training, and user experience is helping it build a strong reputation and long-term customer loyalty. As demand for home-based services continues to rise, the company is well-positioned for future expansion and sustained progress.