New Delhi, July 21, 2025: In a competitive digital landscape, businesses are always looking for new ways to improve customer engagement. Chat Mitra, a leading WhatsApp Business API platform, is meeting this need with impressive results. The platform has helped CEOs and small business owners increase customer replies by up to 5 times, outperforming traditional outreach methods like email and cold calling.
Founded by Nikunj Gohil and Hitesh Pathar, Chat Mitra is now trusted by over 1,000 businesses across 9 countries. It offers a powerful, scalable, and easy-to-use solution for managing customer communication effectively.
Revolutionizing Customer Engagement with WhatsApp
Unlike traditional marketing platforms that often have less than 2% engagement, Chat Mitra delivers an impressive 80% open rate on WhatsApp messages. Businesses using the platform have seen a significant rise in reply rates within just 30 days of starting.
“Chat Mitra was built to make WhatsApp marketing accessible for small and medium enterprises,” said Nikunj Gohil, Founder of Chat Mitra. “Our goal is to simplify customer communication and make it more effective and affordable.”
Key Features Driving Business Success:
- Targeted Broadcast Campaigns: Personalize messages based on customer behavior and segmentation
- 24/7 Automated Chatbots: Instantly manage inquiries, bookings, and order confirmations
- Live Analytics Dashboard: Monitor delivery rates, open rates, and engagement metrics in real-time
- Third-Party Integrations: Seamlessly connect with platforms like Shopify, Google Sheets, and CRMs
- Verified Business Identity: Free WhatsApp Green Tick verification to build trust with customers
- Affordable Pricing: Starting at just ₹0.20 per conversation with no setup fees
Tailored for Modern Business Needs
Chat Mitra’s strong infrastructure supports startups, e-commerce brands, local service providers, and large companies in automating communication, increasing conversions, and lowering customer response times.
As WhatsApp becomes a main channel for real-time business-customer communication, Chat Mitra is positioned as a key solution for digital-first businesses looking for measurable results through personalized and timely messaging.
About Chat Mitra
Chat Mitra is a next-generation WhatsApp Business API provider designed to help businesses with effective marketing automation tools. With its scalable technology, user-friendly features, and integration options, Chat Mitra supports brands across industries in delivering impactful customer experiences on WhatsApp. For more information, visit www.chatmitra.com.